Contact Us

U.S. Consulate General Hong Kong & Macau

Address: 26 Garden Road, Central, Hong Kong
Tel: (852) 2523-9011
(Please note that U.S. citizen and visa inquiries will not be answered on this line)
Fax: (852) 2845-1598

American Citizen Services
Tel: (852) 2841-2211
(Please note that visa inquiries will not be answered on these lines)
Fax: (852) 2845-4845
** For inquiries regarding arrest, death, hospitalization, passports etc. of U.S. citizens. Information on American Citizen Services is also available online.

Visa Inquiries
Tel: You may call (852) 5808-4666 (9 a.m. to 5 p.m. Monday through Friday) from Hong Kong & Macau or you may call 1 703 665-1986 (9 a.m. to 5 p.m. Eastern Standard Time) if you are in the United States.
Email: For general information about visas, please write to
For a specific case in which the applicant has been interviewed by a consular officer, please use the Visa Inquiry Form.

Permanent Residents Inquiries
Please see specific information for Permanent Residents
(852) 2801-4151
Email: Please use the Visa Inquiry Form
USCIS Office: Contact Information

Media Inquiries:
(852) 2841-2265

For Other Inquiries
This email address is for general reference and research information requests only.