Thank you for your inquiry

Thank you for your inquiry.  You may expect a response from us in approximately 5 working days.

PLEASE DO NOT FOLLOW UP BEFORE THEN, AS REPEATED EMAILS RE-SET YOUR INQUIRY DATE AND CREATE A DELAY IN THE RESPONSE TIME ON YOUR CASE.

If you have not received an email response from us after 5 working days, please resubmit your request.

Most nonimmigrant visa information can be found on our website at Apply for a U.S. visa.

For questions about nonimmigrant visa fees payment, scheduling a nonimmigrant visa appointment, and passport delivery issues, please send an email to support-hongkong@ustraveldocs.com or call +852-5808-4666 for specific guidance.  We regret that we will not provide a respond for questions related to the above as the Visa Information Service is our designated center for handling those inquiries.

Important information for immigrant and nonimmigrant visa applicants only:  On May 2, 2022, the U.S. Consulate General in Hong Kong and Macau resumed routine immigrant and nonimmigrant visa appointments.   This email box (Visa Inquiry Formwill only respond to requests for emergency immigrant visa appointments and nonimmigrant visa appointments for immediate travel to the United States for medical reasons, funerals, urgent business travel, or immediate urgent exchange visitor (J-1) or student (F-1) travel.   All other requests to reschedule nonimmigrant visa appointments should be made to  +852 5808 4666 or support-hongkong@ustraveldocs.com.

Your cooperation will help us serve you better.

Visa Information Unit
U.S. Consulate General, Hong Kong and Macau