Message to U.S. Citizens: Improvements to Safety and Security Information

January 9, 2018

On Wednesday, January 10, 2018, the Department of State will make changes to our safety and security information to make it easier to find, understand, and use.

Travel Advisories will replace Travel Warnings and Travel Alerts. Every country will have a Travel Advisory, which will provide one of four standard levels of advice. The Travel Advisory will give an explanation for the level and include clear actions U.S. citizens should take.

Alerts will replace Security Messages and Emergency Messages. Alerts follow an easy-to-understand format with clear actions U.S. citizens should take.

U.S. citizens who have signed up to receive updates via the Smart Traveler Enrollment Program will automatically receive the Hong Kong and Macau Travel Advisory and Alerts via email in the weeks following the January 10 launch. They will continue to receive other messages as usual, including announcements related to voting, town halls, and administrative issues.

For more information about improvements to our safety and security information and to sign-up to receive a notification on launch date, visit Improved Consular Safety and Security Messaging.

If you require assistance, please contact the U.S. Consulate General in Hong Kong & Macau, located at 26 Garden Road, Central, Hong Kong. The Consulate’s regular business hours are Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 p.m. to 5:30 p.m. You can also call the American Citizen Services Unit at 2841-2211 or e-mail

If you are a U.S. citizen in need of urgent assistance after hours, the emergency number for the U.S. Consulate General is 2523-9011.

U.S. Consulate General
Hong Kong & Macau