Message for U.S. Citizens – U.S. Consulate General Hong Kong and Macau (15 June 2020)

Location: Hong Kong and Macau

Event:  Status of Overseas Passport Operations

Effective June 3, 2020, the Department of State resumed the processing and shipping overseas of passports and Consular Reports of Birth Abroad (CRBAs). As a result, the U.S. Consulate General Hong Kong and Macau has resumed routine passport and citizenship services, subject to local public health conditions. Processing times may be delayed as we move toward full operations. Please contact us at to check on the status of your passport or citizenship document.

U.S. citizens with urgent travel needs may still apply for a limited validity emergency passport. For emergency passport services, please contact us at

We encourage you to enroll in the Smart Traveler Enrollment Program (STEP) to receive the latest updates in Hong Kong and Macau, and to visit our website for the latest news on American Citizen Services operations in Hong Kong and Macau.

Please note that the validity of your U.S. passport does not affect your eligibility for U.S. citizen emergency services.

Actions to Take: