Health Alert: U.S. Consulate General Hong Kong and Macau (August 5, 2021)

Health Alert

Location: Macau

Event: On August 4, 2021, the government of Macau (GOM) introduced a community-wide COVID-19 Testing Program.  All members of the public are required to obtain a nucleic acid COVID-19 test between August 3, 2021 and 09:00 on August 7, 2021.  There are 41 testing stations set up around Macau, of which 27 are on the Macau peninsula and 14 are either in Taipa or Coloane.  A complete list of all the testing sites can be found here.  Testing at these locations is free of charge, but please keep in mind that many require an appointment.  There have been reports that even those with appointments may have to wait hours for their test to be completed, so please plan accordingly.

We urge U.S. citizens who receive a mandatory quarantine notification or test positive for COVID-19 to send us an email at acshk@state.gov with their name, date of birth, passport number, and contact information.  The consulate can track your case throughout quarantine or hospitalization, raise any emergency health or safety concerns you have with local authorities, and provide information regarding your case to family members in Macau or the United States if you provide us authorization to do so.  We always have someone monitoring our mailbox (aschk@state.gov), and with the exception of weekends and holidays, we respond within the same day.  If you need to contact us after hours for an emergency, you can always reach a consulate official at +852 2523-9011.

If you are planning to depart Macau, please be aware that all outbound travelers must test negative for COVID-19 within 24 hours of their departure.  Now that Taipei is no longer a viable a transfer point, most U.S. citizens are using Scoot Air to return to the United States through Singapore.  If your child is returning to the United States on an expired passport, please make sure they meet all the requirements outlined here.  Please also email their itinerary to acshk@state.gov, and we will contact Scoot Air officials on their behalf to ensure that boarding agents are aware of the situation and will allow your child to travel on an expired passport.

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