Health Alert: U.S. Consulate General Hong Kong and Macau (September 27, 2021)

Location: Macau

Event: On September 25, 2021, the government of Macau (GOM) declared a state of immediate prevention and introduced a community-wide COVID-19 Testing Program.  Local authorities have mandated that all members of the public are required to obtain a nucleic acid COVID-19 test between September 25, 2021 and 15:00 on September 28, 2021. According to the GOM there are 52 testing stations set up around Macau operating 24 hours a day.  Testing at these locations is free of charge, but please keep in mind that most require an appointment.  During previous testing programs, there were reports that even those with appointments had to wait hours for their test to be completed.  To avoid an overly long wait, please check Macau’s booking system for approximate wait times for each facility.  Information on testing sites and booking can be found on Macau’s government webpage or on their prepared pdf (PDF 314 KB).

The GOM also announced that many regular services in Macau are now suspended.  Education institutions are suspending face to face classes or all classes until October 3, 2021.  According to the government’s press release, institutions will be in charge of notifying students and parents of specific arrangements.  Ferry services between Macau and Shenzhen and Macau and Zhuhai’s Wanzai Port have been suspended until further notice.  To learn more about closures or cancellations of Macau services, please check back on the Macau government’s website.

If you are planning to depart Macau, please be aware that all outbound travelers must test negative for COVID-19 within 48 hours of their departure.  Those that were planning to travel to Hong Kong should be aware that Hong Kong has suspended the quarantine exemption for people entering from Macau under the Return2hk or Come2hk Scheme.  As of September 25, 2021, travelers from Macau will be subject to 14-day compulsory quarantine at home if they have not been fully vaccinated; and to 7-day compulsory quarantine at home for those who have been fully vaccinated.  For more information, please see the Hong Kong government’s press release.

We urge U.S. citizens who receive a mandatory quarantine notification or test positive for COVID-19 to send us an email at with their name, date of birth, passport number, and contact information.  The consulate can track your case throughout quarantine or hospitalization, raise any emergency health or safety concerns you have with local authorities, and provide information regarding your case to family members in Macau or the United States if you provide us authorization to do so.  We always have someone monitoring our mailbox (, and with the exception of weekends and holidays, we respond within the same day.  If you need to contact us after hours for an emergency, you can always reach a consulate official at +852 2523-9011.