Welcome to American Citizen Services!
Individuals, including all visa and passport applicants, who have been abroad in the past 14 days are not permitted entry to the U.S. Consulate General Hong Kong and Macau. This rule applies even if applicants have traveled from mainland China.
Individuals coming to the U.S. Consulate General for consular services are required to wear protective masks prior to entry. Masks are not available at the Consulate. You will not be allowed entry without a mask.
American Citizen Services at the U.S. Consulate General Hong Kong and Macau has returned to full passport, citizenship, and notarial services. For these services, please make an appointment through our online appointment system here. We are opening appointment slots on a week-by-week basis. We encourage you to keep checking the online appointment system if you do not immediately find an open slot. You must be on time for your appointment. Individuals who arrive more than 15 minutes before their scheduled appointment time will not be permitted entry until their scheduled appointment time. Those excessively late will be denied entrance to the Consulate and asked to schedule a new appointment.
Please contact us by email at email@example.com to start or restart your renunciation process. Please note that we will not be able to accommodate all renunciation cases right away and that resumption of this service could be scaled back at any time depending on local public health conditions.
Please enroll in the Smart Traveler Enrollment Program (STEP) to receive the latest COVID-19 and American Citizen Services updates, including announcements of any service changes.
For deaths, arrests, hospitalizations or other emergencies involving U.S. citizens outside our regular business hours of 8:30 am to 5:30 pm Monday-Friday, please call 2523-9011. Press 2 for English and then press 1 for emergencies to be connected to our after-hours duty officer.