U.S. Citizen Services

Welcome to American Citizen Services!

Individuals coming to the U.S. Consulate General for consular services are required to wear protective masks prior to entry. Masks are not available at the Consulate. You will not be allowed entry without a mask.

American Citizen Services at the U.S. Consulate General Hong Kong and Macau has returned to full passport, citizenship, and notarial services. For these services, please make an appointment here: Appointment System. We are opening appointment slots on a week-by-week basis. We encourage you to keep checking the online appointment system if you do not immediately find an open slot.

Please contact us by email at renunciationhk@state.gov to start or restart your renunciation process. Please note that we will not be able to accommodate all renunciation cases right away and that resumption of this service could be scaled back at any time depending on local public health conditions.

Please enroll in the Smart Traveler Enrollment Program (STEP) to receive the latest COVID-19 and American Citizen Services updates, including announcements of any service changes.

For up-to-date information on how COVID-19 is affecting American Citizen Services operations worldwide, please visit travel.state.gov. Detailed information for visitors traveling to or through Hong Kong is available here.

After-Hours Emergencies

For deaths, arrests, hospitalizations or other emergencies involving U.S. citizens outside our regular business hours of 8:30 am to 5:30 pm Monday-Friday, please call 2523-9011. Press 2 for English and then press 1 for emergencies to be connected to our after-hours duty officer.

Alerts and Messages

See all Messages and Alerts for U.S. Visitors to Hong Kong & Macau