If you need to change or correct biographical information in a passport, you may apply for a new one either in person or by mail. You must provide us with the original documents and their photocopies. Original documents will be returned to you after reviewing your application.
Gender Marker Changes: No documentation is required to change your gender marker on your U.S. passport.
Name Changes: Legal documentation of name change is required. Examples include Deed polls, Government court orders, Marriage certificates, Divorce decrees, Amended birth certificates, Certificate of naturalization, Adoption Court Orders, etc.
If the original documents are in a language other than English, please bring a certified English translation as well.
Other Changes/Corrections: Other corrections must be supported with evidence of the correct biographic information. Examples include original birth certificates, previous passports, etc.
Please see below for application requirements. The required forms and fees vary based on when your last passport was issued. Minor applicants may need to use a different passport application form.
Change/correction is within one year after issuance
Change/correction is more than one year after issuance
Mail Application Requirements
Please mail your passport application, along with all supporting documents and photo as outlined above. We cannot accept applications sent from China or other countries.
Note that you must submit your most recent passport with your application. It will be cancelled and returned to you with your new passport.
Your envelope should be addressed to:
American Citizen Services
U.S. Consulate General
26 Garden Road
Please enclose a self-addressed stamped envelope for the return of both old and new passports. Please see below for further information on providing this envelope. We can only return passports to addresses in Hong Kong and Macau. Passport requests from applicants living in China or other countries will be returned.
The passport application will be sent to the United States for printing. You should allow 2-3 weeks for your application to be processed. If you will be traveling sooner than that, you should request an emergency one-year passport for immediate travel, which you can replace with a full-validity passport when you return from your trip.
Purchasing an envelope for passport return
If you are applying for a passport renewal, you should provide us with an envelope so that we can mail you your new passport once we receive it from the printing center in the United States. It needs to have postage to cover delivery from the Consulate in Hong Kong to your home address in either Hong Kong or Macau. To learn more, see our purchasing an envelope for passport return page.
Picking up a passport in person in lieu of mail return
In light of security procedures and COVID social distancing measures, which encourage us to have fewer people in our waiting room, our default procedure will always be to cancel your current passport at the time of your interview and mail you back your new passport. We will follow this procedure unless you specifically request otherwise.
If you need to retain your current passport for immediate travel while you are waiting for your renewal to be processed, you may ask consular staff not to cancel it. You must provide information about a specific, upcoming trip to exercise this option. You may not retain your uncancelled passport “just in case.” If we do not cancel your passport, we will provide instructions how you can return in person to pick up the new one, and we will cancel the previous one at that time.
Those bearing passports with incorrect biographical data should not plan travel using their incorrect passport if they have concerns that the error could cause disruption as they pass through immigration in other countries. Those who have incorrect passports AND immediate travel apply in person and request an emergency passport.
Since we are not able to mail new passports outside of our consular district, people applying for passport renewals who do not have mailing addresses in Hong Kong or Macau will be required to collect new passports in person. If you are supposed to do an in-person pick-up but are unable to do so, you may send a third party to the Consulate to collect the passport for you. Please provide this person with the receipt, the old passport for cancellation, and a signed permission note.
New passports that are not collected within 90 days will, according to regulations, be returned to Washington, DC, and you will have to restart the process, including paying the fee again.
Last modified: December 29, 2021