Lost/Stolen Passports

If your passport has been lost or stolen, go to the nearest Hong Kong Police station to report the incident. Then please read the instructions below to complete the DS-11 online (https://pptform.state.gov/) and the report of lost/stolen passport form DS-64 (PDF 3.4 MB).

  1. Complete form DS-11. To type the form on your computer (recommended), complete the form online and print (https://pptform.state.gov/).
  2. Complete Form DS-64: Statement Regarding a Lost/Stolen Passport
  3. Bring your completed forms to your appointment. Please ignore the part of the DS-11 that instructs you to mail the form to the U.S. If you do so, your application will be considerably delayed.
  4. If the replacement passport is for a child, please see Minor Passports for additional requirements.
  5. Bring proof of U.S. Citizenship (if you have it with you), either:
    • A U.S. Birth certificate or Consular Report of Birth Abroad; or
    • A U.S. Naturalization Certificate; or
    • A Certificate of Citizenship
      Note: If you have none of these, don’t worry. We will verify your citizenship through passport records.
  6. Bring proof of Identity (a government-issued document that contains your picture), for example:
    • A Hong Kong ID
    • A U.S. state Drivers’ License
      Note: If you have lost all your identity documents, don’t worry. We will confirm your identity through passport records.
  7. Bring one photo: The photo must be 2″ X 2″ (5 cm X 5 cm) with a white background. Eyeglasses are no longer allowed in U.S. passport photos. For details about the photo requirements, please see Passport Photos.
  8. Bring the police report.
  9. For details about the Social Security Number Requirement, please see Frequently Asked Questions.
  10. If you do not have travel in the next 2-3 weeks, bring a self-addressed stamped envelope for the return of your new passport. Please see below for further information on purchasing this envelope in advance of your consulate visit.
  11. Fees: The application fee is US$130 for applicants over 16 and US$135 for children under 16.

    Payment options are as follows:

    • U.S. or local currency cash
    • Visa, MasterCard, Discover, American Express or Diners Club. All credit card transactions are in U.S. dollars, as if the transaction occurred in the United States.

    Please note that the Consulate cannot accept Hong Kong currency in denominations larger than $500 bills. Please also note that US $100 banknote series 1990 and also series 1914-1990 are no longer accepted.

The passport application will be sent to the United States for printing. You should allow 2-3 weeks for your application to be processed. If you will be traveling sooner than that, you should request an emergency one-year passport for immediate travel, which you can replace with a full-validity passport when you conclude your immediate travel.

You should provide us with an envelope so that we can mail you your new passport once we receive it from the printing center in the United States. It needs to have postage to cover delivery from the Consulate in Hong Kong to your home address in either Hong Kong or Macau. To learn more, see our purchasing an envelope for passport return page

In light of security procedures and COVID social distancing measures, which encourage us to have fewer people in our waiting room, our default procedure will always be to mail you back your new passport. We will follow this procedure unless you specifically request otherwise.

Since we are not able to mail new passports outside of our consular district, people applying for passports who do not have mailing addresses in Hong Kong or Macau will be required to collect new passports in person. If you are supposed to do an in-person pick-up but are unable to do so, you may send a third party to the Consulate to collect the passport for you. Please provide this person with the receipt and a signed permission note.

New passports that are not collected within 90 days will, according to regulations, be returned to Washington, DC, and you will have to restart the process, including paying the fee again.


Last modified: November 25, 2022