The Consular Section of the U.S. Consulate General in Hong Kong is responsible for providing visa services to those seeking to enter the United States for a temporary period and for those wishing to take up indefinite or permanent residence in the United States.
All visa interviews at the U.S. Consulate General in Hong Kong are handled on an appointment basis only. Individuals seeking general information about U.S. visas or needing to schedule a visa appointment should visit Apply for a U.S. visa.
Telephone: English, Cantonese and Mandarin speaking customer service agents are ready to assist you 8 a.m. to 8 p.m. Monday through Friday. The call center is closed weekends and Hong Kong holidays, as observed by the U.S. Consulate.
You may call 852 5808 4666 (8 a.m. to 8 p.m. Monday through Friday) from Hong Kong & Macau.
You may call 1-703-665-1986 (8 a.m. to 8 p.m. Eastern Standard Time) if you are in the United States.
Email: For general information about visas and routine inquiries, please write to email@example.com.
For a specific case in which the applicant has been interviewed by a consular officer, A and G visa type, or concerning an immigrant visa case, please use Visa Inquiry Form.
Hours and Holidays
Hours of Operation
General Office Hours for the Consulate General
Monday – Friday 8:30 – 12:30 and 1:30 – 5:30
Rainy and Typhoon Season
The annual rainy and typhoon season lasts throughout the autumn months. Please be advised that if Black Rainstorm Warning OR Typhoon Signal 8 or above is announced by the Hong Kong Observatory, the Consulate General will be closed. If the Black Rainstorm Warning is lowered to a Red, or the Typhoon Signal is lowered to Signal 3 before 12:00 noon, the Consulate will reopen on the same day within two hours of the lowering.
Individuals with Nonimmigrant Visa appointments will be notified by email and invited to login to their accounts in order to cancel and reschedule the appointment online.
Holiday Schedule for 2018
The following list includes all official holidays (both U.S. and Hong Kong) for 2018.
|Closure Date||U.S./Local Holiday|
|Monday, January 1, 2018||New Year’s Day (A/L)|
|Monday, January 15, 2018||Martin Luther King’s Birthday (A)|
|Friday, February 16, 2018||First day of the Lunar New Year (L)|
|Monday, February 19, 2018||President’s Day/Fourth day of the Lunar New Year (A/L)|
|Friday, March 30, 2018||Good Friday (L)|
|Monday, April 2, 2018||Easter Monday (L)|
|Thursday, April 5, 2018||Ching Ming Festival (L)|
|Tuesday, May 1, 2018||Labour Day (L)|
|Monday, May 28, 2018||Memorial Day (A)|
|Monday, June 18, 2018||Tuen Ng Festival (L)|
|Monday, July 2, 2018 (observed Sunday, July 1, 2018)||The day following Hong Kong Special Administrative Region Establishment Day (L)|
|Wednesday, July 4, 2018||Independence Day (A)|
|Monday, September 3, 2018||Labor Day (A)|
|Tuesday, September 25, 2018||The day following Chinese Mid-Autumn Festival (L)|
|Monday, October 1 , 2018||National Day (L)|
|Monday, October 8, 2018||Columbus Day (A)|
|Wednesday, October 17, 2018||Chung Yeung Festival (L)|
|Monday, November 12, 2018 (observed Sunday, November 11, 2018)||Veterans Day (A)|
|Thursday, November 22, 2018||Thanksgiving Day (A)|
|Tuesday, December 25, 2018||Christmas Day (A/L)|
|Wednesday, December 26, 2018||First Week-Day after Christmas Day (L)|
A – American Holiday/L – Local Holiday
Notes: Two local holidays falling on Saturday are not included in the 2018 holiday schedule (The second day of Lunar New Year, February 17, 2018 and The day following Good Friday, March 31, 2018). One local holiday was eliminated (The Buddha’s Birthday, May 22, 2018).
What to Expect When Visiting the Consulate General
All visa interviews at the U.S. Consulate General in Hong Kong are handled on an appointment basis only. Please visit our web-based information system (Apply for a U.S. Visa) or make a free call to our call center service at 5808 4666 for assistance on visa applications. Visa applicants can book appointments through a convenient online system on this website, or by speaking with a call center agent.
An overview of the steps required to apply for a visa can be found here: Apply for a Visa
The Consulate is located at 26 Garden Road, Central, Hong Kong
How to get here
Asked to be dropped off at the St. John’s Building, 33 Garden Road. The Consulate is across the street and up the hill. The address of the St. John’s Building in Chinese script is 聖約翰大廈 花園道 33 號.
Use Exit J2 (stairs only) or the platform elevator to exit Central station. From Exit J2, follow signs to the Peak Tram Station. The Consulate is across the street and up the hill from the Peak Tram Station.
If you exit Central MTR station via the elevator, you will come out facing Pedder Street. Follow Pedder Street south (right) to Des Voeux Road Central, and then follow Des Voeux Road Central east (left) to Garden Road. Follow Garden Road south (right) up the hill to the Consulate.
Take routes 12, 12A, 12M, 13, 23, 23B, 40, 40M and 103. Get off at St. John’s Cathedral on Garden Road. The Consulate is up the hill two blocks and on the right.
Once you are here
Please follow the instructions below to the appropriate office. Please do not bring bundles or bags with you when you come to the Consulate. Please also be aware that food and cell phones are not permitted inside the building.
- The American Citizen Services located on the First Floor: All of our services are by appointment only. Please see American Citizen Services for more information.
- Immigrant Visa Unit
Located on the First Floor. Immigrant visa applications are processed by appointment only. Please see Immigrant Visas for further information.
- Nonimmigrant Visa Unit
Located on the Ground Floor. Please see “Apply for a Visa” for more information.
Visitors may bring small, hand-carry items such as a purse, diaper bag, a small backpack, or a small folder containing application documents. Please take note of the prohibited items that will not be allowed into the Consulate and may result in you missing your visa appointment.
Prohibited Items (NOTE: DO NOT bring to the Consulate. The Consulate cannot store these items. Visitors in possession of these items will be turned away from the Consular Section).
- Firearms/Edged weapons;
- Explosive devices;
- Flammable liquids;
- Any food or consumable. Drinking water is available;
- Other weapons/contraband;
- Large bags, such as backpacks, suitcases or packages;
- Computers/accessories, including laptops;
- Other large electronic or electrical devices
Non-Dangerous Prohibited Items (Can be Retained at the Guard Checkpoint)
- Small electronic devices (cellular telephones, Smart phones, BlackBerry units, PDAs, Bluetooth devices etc.);
- iPods and MP3 players;
- iPads and other tablet devices;
- Handheld gaming devices;
- Wearable electronic fitness devices;
- USB/thumb drives;
- Recording devices (includes smart watches and other non-traditional devices);
- Still/video cameras;
- Pocket knife with a blade of less than 2.5 inches;
- Other items deemed contraband by Consulate Regional Security Office
Access to the Consulate is limited and generally only applicants are permitted to enter and be present during visa interviews. On a case-by-case basis, applicants may be accompanied by ONE non-applicant to assist the applicant during the visa application process if a special need is demonstrated. Please note: The Consulate has the right to refuse entry to any persons.
- Special Needs Visitors: Applicants may bring one person to assist them if they are over 80 years of age, are a minor child, or are disabled and require assistance to complete the application process.
- Due to waiting room size, the large volume of applicants and the time required to screen consular clients, persons not meeting the criteria above will not be permitted to accompany an applicant. Drivers, friends, and extra relatives, including the relatives of interpreters, must wait outside or return to meet the applicant after the interview has been completed.
Visa Requirements for Domestic Employees
Personal or domestic servants who are accompanying or following an employer to the United States may be eligible for B-1 visas. This category of domestic employees includes, but is not limited to, cooks, butlers, chauffeurs, housemaids, valets, footmen, nannies, mothers’ helpers, gardeners, and paid companions.
Those accompanying or following to join an employer who is a foreign diplomat or government official may be eligible for an A-3 or G-5 visa, depending upon their employer’s visa status.
Applicants and employers can find the relevant visa requirements here: Domestic Employee Visa
Traveling to Guam and the Northern Marianas (Saipan)
The Guam-CNMI Visa Waiver Program allows certain passport holders to travel to Guam and Saipan without a visa. Participating countries / geographic areas: Australia, Brunei, Hong Kong (holders of BNO passport and HKSAR passports), Japan, Malaysia, Nauru, New Zealand, Papua New Guinea, Singapore, Republic of South Korea, Taiwan (Residents who begin travel in Taiwan and fly to Guam or Saipan without an intermediate layover or stop en route), and United Kingdom.Hong Kong Special Administrative Region is included in the Guam-CNMI Visa Waiver Program. However, only persons holding the British National Overseas (BNO) passports or Hong Kong Special Administrative Region (HKSAR) passports are eligible for this program. Hong Kong identification card will be required for HKSAR passport holders for admission. Persons holding Hong Kong Special Administrative Region Document of Identity for Visa Purposes (HKDI) or Macau Special Administrative Region (Macau SAR) passports are not eligible for this program.Note: Individuals holding BNO passports traveling to Guam and Saipan under the Guam-CNMI Visa Waiver Program must also present a Hong Kong identification card. Travelers traveling to Guam or Saipan under Guam-CNMI Visa Waiver Program should know that the program:
- Allows the admission not to exceed 45 days.
- Allows admission only to Guam or the CNMI (Saipan).
- Does not provide for onward travel to the rest of the United States.
- Requires completed and signed Guam-CNMI Visa Waiver Information form (Form I-736), and a completed Arrival-Departure Record (Form I-94), Both forms are available from the participating airlines.
- Requires valid unexpired ICAO compliant, machine readable passport.
- Requires no previous violations of any prior admissions to the United States.
- Requires Hong Kong identification card if travel with HKSAR passport. Beginning May 23, 2011, individuals traveling with BNO passports must also present a Hong Kong identification card.
- Requires Taiwan National Identity Card and valid Taiwan passport with a valid re-entry permit if travel with Taiwan passport.
Please see Guam-CNMI Visa Waiver Program for more information.